Publications
Strengthening public trust in the age of AI-powered search
Structure and manage content to keep it visible, accurate and trusted in AI search results.
Competency framework – technical specifications
Learn about the core technical skills government communicators need up to Grade 6 to support…
Communications and citizen participation toolkit
Involve local communities in decision-making to build trust, improve policy outcomes, and deliver inclusive public…
SAFER framework for digital brand safety
Safeguard government reputation and brand when placing paid advertising and organic content across digital channels.
RESIST 3: a quick reference guide
Follow practical steps to identify, assess and respond to misinformation, disinformation and information threats.
RESIST 3: building resilience to information threats
Recognise, monitor and counter information threats, including misinformation and disinformation.
Getting the most out of using Assist
Master pre-built prompts, refine initial drafts, and speed up campaign workflows using our secure generative…
Assist, the AI tool for government communicators
Discover how Assist, our secure AI tool built for government communicators, is transforming how communications…
Co-creation: working with diverse audiences
Involve underrepresented groups early in the planning process to uncover audience insights, refine creative concepts…
Accessibility standards
Understand legal requirements, core guidelines and mandatory standards to create inclusive digital content.