Introduction
Government information should be as inclusive and accessible as possible because it really does matter and it’s our duty under the Equality Act 2010. In Government Communications we all have a role in making our communications inclusive and accessible.
This page sets out the standards we should all strive to meet, with guidance on how to create inclusive and accessible content.
Our legal duties
Learn more about your legal duties as a government communicator under the Equality Act 2010 and other relevant legislation.
Accessibility standards
These are the essential accessibility standards that all government communications must follow. From clear print and colour contrast to alt text and captioning, find practical steps to make your content clear and accessible for all audiences.
Inclusive communications template
The inclusive communications template sets out considerations for inclusive communications, and accessibility standards which all government communications content must meet, including links to guidance on how to do so. It also helps you to think through how you can make your content inclusive to different audiences so that it has a wider and more effective impact.
British Sign Language guidance
In 2022, the British Sign Language (BSL) Act became law, meaning that British Sign Language is a recognised language of the UK. The BSL Act states that BSL should be considered actively for any public announcement on policy or changes to the law, including:
- Publication of plans, strategies, policy and other consultations and consultation responses
- Press conferences
- Social media and websites
Our guidance on using British Sign Language in government communications helps government communicators provide BSL bespoke content, translations and interpretation to those who need it.
Standard wording for communications briefs
The standard wording for communications briefs guidance gives government communicators suggested wording to cover issues around inclusivity and accessibility within internal or external communications briefs.
Co-creation: working with diverse audiences
Our co-creation: working with diverse audiences guidance is a practical guide to collaborating with people with different backgrounds and lived experiences in the strategic and creative development of your communications.
Further learning and resources
Assistive technology is always evolving. To keep focusing on user needs, communicators must stay up to date with these developments. Explore the learning and resources available to help you create accessible content.
Join the accessibility community
Anyone working within the UK public sector can join the accessibility community where you can ask questions about accessibility, develop your knowledge and stay up to date with the latest developments.